All systems are operational

Past Incidents

Saturday 18th August 2018

No incidents reported

Friday 17th August 2018

No incidents reported

Thursday 16th August 2018

Atlas MySQL hard lock, scheduled 1 day ago

A lock was noted on August 16 at approximately 3:18 AM EDT (-0400 GMT), which prevented access to MySQL. Internal monitoring is designed to catch these events and restart the affected service automatically. A further analysis of the event yielded a situation that could arise in which the MySQL server is active, but non-responsive to connections. A second check, which validates connection counts depends upon this first check, which if it hangs indefinitely during authentication handshake, results in a deadlock.

A timeout has been added to both MySQL service checks, which will resolve such situations should they occur in the future.

Wednesday 15th August 2018

No incidents reported

Tuesday 14th August 2018

No incidents reported

Monday 13th August 2018

No incidents reported

Sunday 12th August 2018

No incidents reported