All systems are operational

Past Incidents

Thursday 4th January 2018

Network Network Outage, scheduled 7 years ago

7:30 AM EST: external report received, high rate of packet loss on switch side. Investigating.

8:05 AM EST: DoS confirmed. Working with upstream provider to null-route some of the offending IP addresses as well as remove the expected target from our network.

8:48 AM EST: DoS has been contained. Network connectivity operational once again. Network connectivity will continue to be monitored over the next 24 hours.

9:07 PM EST: Received word from the data center that the origin was not an external DoS, but an internal by an improperly configured switch on a neighboring subnet:

This problem looks to have been caused by a new customer that moved in today. Their incorrectly configured switch caused a Spanning-tree reconvergence that sends out alot of traffic across the network. We have move their uplink to their Firewall/Router combo like it should have been as the permanent resolution. Sorry about the trouble, let us know if you see any other problems.

Update 1:38 AM: Network problem has relapsed. Data center network engineers investigating.

3:19 AM: Network engineers still working on troubleshooting the origin.

3:43 AM: Network back up. Continuing to monitor.

Tuesday 19th December 2017

No incidents reported

Monday 18th December 2017

No incidents reported

Sunday 17th December 2017

Atlas Atlas DoS, scheduled 7 years ago

Atlas is undergoing a distributed denial of service attacks from a variety of AWS nodes. The attacker is using a common fingerprint in these attacks, which are being patrolled to pre-emptively block to minimize further network disruption.

Saturday 16th December 2017

No incidents reported

Friday 15th December 2017

No incidents reported

Thursday 14th December 2017

No incidents reported

Wednesday 13th December 2017

No incidents reported